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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
Coursera Project Network
Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Effectiveness, Marketing Analytics, Social Media, Marketing Strategy and Techniques, Target Audience
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Cleansing
Skills you'll gain: Customer Insights, Customer Analysis, Persona Development, Report Writing, Customer Data Management, Target Audience, Search Engine Marketing, Marketing Analytics, Marketing, Search Engine Optimization, Marketing Strategies, Data Import/Export, Data Security, Social Media Strategy
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Forecasting, Supply Chain Planning, Market Dynamics, Time Series Analysis and Forecasting, Trend Analysis, Predictive Modeling, Regression Analysis, Data Analysis, Statistical Analysis
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Profit and Loss (P&L) Management
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
- Status: Free
Coursera Instructor Network
Skills you'll gain: Email Marketing, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Customer Communications Management, Content Creation, Customer Engagement, Digital Marketing
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Coursera Project Network
Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Advertising, Customer Insights, Web Analytics
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- Measure a Marketing Strategy using Facebook Insights:Â Coursera Project Network
- Customer-Centric Innovation:Â Duke University
- Python NLTK for Beginners: Customer Satisfaction Analysis:Â Coursera Project Network
- Using Microsoft Copilot to Understand Your Customer:Â Microsoft
- Demand Analytics:Â Rutgers the State University of New Jersey
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Using GenAI for Tailored Customer Emails:Â Coursera Instructor Network
- IBM IT Support:Â IBM