Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing

Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement

Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement

Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making

Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue

Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Customer Engagement, Promotional Strategies, Marketing Strategies, Business Strategies, Product Marketing, Innovation, Marketing Communications, Interviewing Skills

Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience

Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention

Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Microsoft 365, Resource Allocation, Microsoft Power Platform, Microsoft Teams, Lead Generation, Service Management, Power BI, Customer Service, Customer Insights, Scheduling