Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "it service management"
University of California, Irvine
Skills you'll gain: Time Management, Planning, Delegation Skills, Calendar Management, Organizational Skills, Multitasking, Resource Management, Business Planning, Prioritization, Personal Development, Goal Setting, Professional Development, Overcoming Obstacles, Expectation Management, Communication Strategies
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication
Vanderbilt University
Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Skills you'll gain: Generative AI, Software Development Life Cycle, Unit Testing, ChatGPT, HTML and CSS, Development Environment, Web Design and Development, Jupyter, Hypertext Markup Language (HTML), Software Engineering, Artificial Intelligence, Cascading Style Sheets (CSS), Web Development, Data Ethics, Application Deployment, Web Applications, Automation, Interviewing Skills, CI/CD, Professional Networking
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Cloud Infrastructure, Hardware Troubleshooting, Data Storage, General Networking, Operating Systems, Computer Security Awareness Training, Serverless Computing, Computer Programming, Databases
- Status: Free
The Hong Kong University of Science and Technology
Skills you'll gain: Systems Development Life Cycle, Information Assurance, Internal Controls, Information Systems Security, Compliance Auditing, Risk Management, Security Controls, Change Management, System Implementation, System Monitoring, Risk Analysis, Risk Mitigation, Software Development
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
In summary, here are 10 of our most popular it service management courses
- Work Smarter, Not Harder: Time Management for Personal & Professional Productivity: University of California, Irvine
- Introduction to Customer Service: CVS Health
- Google Digital Marketing & E-commerce: Google
- Principles of Management: Johns Hopkins University
- ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- IBM AI Developer: IBM
- Agile Project Management: Google
- Customer Relationship Management: Starweaver
- Information Technology (IT) Fundamentals for Everyone: IBM