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Results for "customer engagement"
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Organizational Leadership, Professional Networking, Business Leadership, Leadership Development
University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Employee Coaching, Emotional Intelligence, Strategic Planning, Personal Development, Professional Development, Collaboration, Leadership, Constructive Feedback, Self-Awareness
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Strategic Thinking, Game Theory, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence
Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Social Media Marketing, Strategic Communication, Communication Strategies, Social Media, Digital Marketing, Data Ethics, Target Audience, Social Media Content, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies, Storytelling
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Regression Analysis, Network Analysis, Customer Analysis, Market Analysis, Analytics, Statistical Analysis, Customer Insights, Data Analysis, Text Mining, Trend Analysis, Social Media, Brand Management, Natural Language Processing
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- Leading People and Teams:Â University of Michigan
- Reigniting Employee Engagement:Â University of Michigan
- Digital Product Management: Modern Fundamentals:Â University of Virginia
- CVS Health Retail Customer Service:Â CVS Health
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign
- Marketing analytics: Know your customers:Â Macquarie University
- GenAI for Customer Insights:Â Coursera Instructor Network
- Mastering Digital Communication: Effective Online Engagement:Â Starweaver