Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement

Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis

Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research

Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Data Strategy, Data-Driven Decision-Making, Performance Measurement, Business Intelligence, Business Analytics, Operational Performance Management, Gap Analysis, Key Performance Indicators (KPIs), Data Quality, Internet Of Things

Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Customer Service, Process Improvement, Customer Insights

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Lean Six Sigma, Risk Analysis, Quality Improvement, Process Improvement, Operational Efficiency, Continuous Improvement Process, Process Analysis, Process Capability, Business Process Improvement, Business Process, Project Risk Management, Project Management, Probability & Statistics, Root Cause Analysis, Design and Product, Cross-Functional Collaboration

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations

Skills you'll gain: User Experience Design, User Experience, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Human Centered Design, Technical Communication, Wireframing, Requirements Analysis

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning