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Results for "customer intelligence"
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, ChatGPT, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Emerging Technologies, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Generative AI, Data Science, Deep Learning, Business Ethics, Artificial Neural Networks, Business Transformation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Ad Hoc Reporting, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Visualization Software, Data Warehousing, Business Metrics, Dashboard, Statistical Visualization, Extract, Transform, Load, Data Analysis, Spatial Data Analysis, Data Quality, Data Management, Descriptive Statistics, Interactive Data Visualization
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis
Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Database Design, Data Visualization, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, Data Visualization Software, Tableau Software, Stored Procedure, Interactive Data Visualization, Regression Analysis, Data-Driven Decision-Making, Excel Formulas, Microsoft Excel
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
In summary, here are 10 of our most popular customer intelligence courses
- Python for Data Science, AI & Development:Â IBM
- Customer Analytics:Â University of Pennsylvania
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Artificial Intelligence (AI):Â IBM
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- AI For Everyone:Â DeepLearning.AI
- CVS Health Call Center Customer Service:Â CVS Health
- Tableau Business Intelligence Analyst:Â Tableau Learning Partner
- AI Foundations for Everyone:Â IBM
- IBM Cybersecurity Analyst:Â IBM